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VERIFIED VIDEO REVIEWS ABOUT JEFF LERNER!
Meet Zela Bedtelyon. She resonated with Jeff Lerner’s view on serving others and how success isn’t all about money —and decided to join ENTRE Institute. Zela knows ENTRE is going to prepare her for the physical, personal and professional changes in her life. And she can’t wait for the journey ahead with the ENTRE entourage by her side. Zela knows she’s in the right place now.
Welcome to another episode of Millionaire Secrets!
Every entrepreneur comes up against the same challenge.
CAPITAL!
There never seems to be enough capital to scale your business as quickly as you want.
Friends, family, and private investors can only get you so far.
But Jack McColl has worked out a way to game the system…
His story starts selling skateboards as a teenager.
He quickly found out that he had an aptitude for business and went on to start several more companies throughout his early twenties.
But he didn’t limit himself to just one market.
He is the mastermind behind the first US-based hoverboard company and the festival must-have, the “Dumbo Lounge Sack”.
By age 25 he had started, scaled, and sold off several companies for well over 7-figures.
His natural aptitude for business and his appetite for success have landed him a feature on Yahoo Finance.
There’s something unusual about Jack McColl’s businesses though.
They are all 100% online.
He’s a true digital nomad for the 21st century!
He has traveled the world, from Bali to Hawaii, and hasn’t had to sacrifice any of his businesses or earning potential.
He’s done this by leveraging business credit using credit cards and is now teaching others how they can do the same!
Jack is a truly unique guy and a natural entrepreneur!
Check out his story to see how you could become a digital nomad too!
💰 Claim Your Free 'Millionaire Shortcut' Book Here 👉 https://millionairesecrets.com/JackM
Check Out More of Jack’s Content Here 👇
💻 https://www.creditstacking.com/
💡 Jack's FREE Mini Course - https://www.creditstackingcourse.com/mini-course
💡 Watch how Jack went from 0 business cards to $300k+ in credit limits in less than 1 year:
https://go.creditstacking.com/start-case-study
ℹ️ LinkedIn 👉 https://www.linkedin.com/in/jackmccoll/
📺 YT 👉 https://www.youtube.com/user/jackmccoll
🖥️ FB 👉 https://www.facebook.com/mccoll.jack/
📲 IG 👉 https://www.instagram.com/kingofdebt/?hl=en
Zela Bedtelyon
Zela Bedtelyon
Reviewed in the United States on September 21, 2021
Shep Hyken has done it again! Another great book laced with powerful lessons, poignant insights, and practical answers on how to build long-term customer loyalty. Read I’ll Be Back and you’ll learn the secrets of how to get your customers to bring their friends and family to your doorsteps.
2 people found this helpful
Written for 21st Century Customer Service - A Must Read!
Reviewed in the United States on October 19, 2021
I love the way this book reads. Shep lays out the foundational differences between a customer being satisfied vs. being loyal. From there, he takes the reader through the steps of recognizing the differences and examples of each with the ultimate goal of getting all employees from the top-down focused on building and maintaining a loyal customer so that they keep coming back. There are many great stories and valuable information that this book should be a road map for any company that wants to improve its customer service and build and sustain its customer base.
I'll Be Back is written for the 21st Century. It includes how to handle the digital age with all the different technology and still give excellent customer service. The book addresses what customers of different generations expect with various technologies. I found all of it to be enlightening with excellent ideas.
I think most would enjoy reading this book because we all receive or give customer service in some way to relate to it. It would open the conversation about customer service in general plus; Shep Hyken is a great storyteller.
And I'll Be Back for More books by Shep!
Reviewed in the United States on November 17, 2021
Where do I start? First of all, I love that right off that bat the author tells you exactly what you're going to get in each chapter. Best Table of Contents/Introductory Chapter ever! Secondly, this book addresses exactly what every business owner/leader wants - for their customers to come back. Shep lays out a step-by-step plan to help you achieve just that. The book is well organized with easy-to-read lessons in each chapter and key points, conversation starters, and action points at the end. My favorite chapter is the one called The Culture Challenge. As Hyken writes, "what's happening on the inside of an organization is always felt on the outside, by the customer." This is spot on! If you want your customers to come back you need to pay attention to your culture and your internal customers (employees) first! Much has changed in the world, but these principles remain the same. Buy this book, discuss it with your colleagues, and take action on the suggestions. Because when you roll out the red carpet for customers and employees you'll hear them saying "I'll be back!"
The Recipe for Repeat Business
Reviewed in the United States on September 21, 2021
If you want customers to return again and again, read this book. It won’t spend waste time convincing you of the value of repeat customers. It will explain why customers don’t return, why they do and what to do about it. You’ll learn practical and ingenious techniques you can use to get customers to come back. Read this book before your competitors do.
2 people found this helpful
Must-read for every business owner and manager
Reviewed in the United States on September 22, 2021
The American Customer Service Index is at the lowest point in HISTORY right now. Customer service is, generally speaking, terrible.
This book is the antidote.
It's straightforward, memorable, and a quick and easy read. It's hard to assign a book to your staff, but this one is tight enough (no flluff) that they'll actually read it, and hopefully implement the spot-on lessons and recommendations contained inside.
Everyone who owns or manages a business should read this book, and then consider getting a copy for the team, or at least having a group study session around the book.
Note: I know the author, and was given a review copy of this book.
One person found this helpful
Reviewed in the United States on October 2, 2021
Shep has always struck a chord with me for his human centered advice and conviction that people want to be treated with respect when doing business. So many of Shep's ideas work perfectly with one-to-one transactions between a business and a customer but Shep is one of the few who writes about how to get that "magic" to scale with your organization. A Fortune 500 or a local coffee shop can apply the ideas and principles that Shep elucidates in this new book, and that's why everyone involved in growth, differentiation, and serving customers should read it.
I will definitely be back, and so will your customers.
Reviewed in the United States on September 29, 2021
Shep Hyken has done it again. Every time he publishes a new book I look forward to it because I know I'm going to learn something new and valuable. And "I'll Be Back" does not disappoint. It's hard enough to get people in the door at your business, but getting them to come back (again and again) is where the real magic is. Too many companies ignore the concept of "lifetime value" of a customer in favor of transactional metrics, resulting in lots of one-time sales. Shep provides a straightforward blueprint with six steps to ensure that your customers, like good ol' Ahnold, say "I'll Be Back".
Repeat Customers Sure Beat the Challenge of Getting New Ones
Reviewed in the United States on September 23, 2021
I've been a Shep fan for more than a decade. His books and his presentations are always eye opening.
What I love about this quick read are the stories. Instead of academic theories, Shep offers sound ideas. And to illustrate his points, he uses wonderful stories (that reminds me, I should try a Crowne Plaza on my next business travel).
It's a book you can finish in a coast-to-coast airplane flight and still have time left over to reflect on the ideas and how you will implement them in your business.
"I'll Be Back" is the key to business success!
Reviewed in the United States on September 22, 2021
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The ONLY way a business survives is by growing the number of repeat customers who are willing to purchase more from you and tell their friends about you. In this terrific new book from customer experience guru (and my friend), Shep Hyken, you will discover the specific steps that will prevent you from being terminated by YOUR customers...and how to get them to say the three most important words in business..."I'll Be Back."
HIGHLY recommended!
Daniel Burrus, Author, Flash Foresight and Anticipatory Organization
A great investment in time and money!
Reviewed in the United States on September 21, 2021
To thrive in the years ahead, it's vital to transform the customer experience and Shep's new book, I'll Be Back is a blueprint of how to do just that! Each point has great examples that turn insights into action. I highly recommend I'll Be back!
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